Shipping policy

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Production Time

All products at NoctiRay are made-to-order and produced specifically according to your selected design, size, and color. We do not keep inventory, which means each item is manufactured after your order is placed.
Production typically takes 5–10 business days (excluding weekends and holidays) before the order is shipped.
Orders enter the production process within 6 hours after being placed. Once production has started, orders cannot be modified or canceled.

Shipping Time

After production is completed, your order will be shipped according to the shipping method selected at checkout.

Estimated delivery times:
Standard Shipping: 10–20 business days
Fast Shipping: 5–10 business days

Delivery times may vary depending on your location, customs processing, and carrier delays.
Once your order has been shipped, you will receive a tracking number via email.

Estimated Delivery Time

Total estimated delivery time includes production time + shipping time.
Example:
- Standard Shipping: 15–30 business days total
- Fast Shipping: 10–20 business days total

For the most accurate estimate, please check the estimated delivery date on your order confirmation email.
If you have any questions about your order, please contact us at: support@noctiray.us

Shipping Cost

- $5.95 for orders under $90
- Free shipping for orders $90 and above

NoctiRay is not responsible for delays caused by carriers, customs clearance, weather conditions, or peak holiday seasons.

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